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Hired this firm based on their "positive" reviews. I should have known something was amiss as they didn't contact me to confirm the appointment and it took 6 calls and 4 messages left to finally get Brittany from the Peachtree City, GA office to call me back. She...
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1.0
I liked
  • In the beginning the workers seemed ok
  • Was easy to schedule
I didn't like
  • Lack of professionalism
  • Lack of customer service and quality of work
  • Lack of communication
#1360416
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I had the Maids clean my house a little over 2 weeks ago. The cleaning was acceptaBLE, BUT I had requested a price for every two weeks & for every four weeks. The day of the cleaning, I was told I would be called the next day with those prices. I NEVER got that call. I...
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2.0
#1350242
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The Maids - No organization and dishonest

They booked me an appointment then called two days before and said they couldn’t do that day and they also gave me a false price and tried to charge me more after they already promised me a specific amount. They were suppose to call me back and never did so they won’t be getting a dime from me. Don’t ever trust this company in your home.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1270295
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Needed someone to come deep clean my house, so I hired the Maids and was left completely disappointed. First of all they SCRATCHED my hardwood floors moving my dining table, so there are four huge scratches now. A shelf in the guest room wasn't dusted, my coffee table...
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#1205872
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The Maids was a very good service 10 years ago but the decline in the past year makes "The Maids" in Denver (Our home is actually in Centennial) a service that we will never again use. We hired The Maids for their service on a by-weekly basis for the past 11 years...
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1.7
#1204176
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The Maids - Very Pleased

I needed help getting my home ready for guest and they exceeded my expectations! Very lovely and kind as well. I will definitely call them again, and highly recommend!
5.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1144608
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March 2017, the Maids were scheduled to come to my house to clean for a surprise party. They called and rescheduled to the day after the party. The Maids arrived and stayed approximately 4 hours. I was billed twice the quote was for. Upon arriving home to view the...
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1.2
#1116952
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I had called the maids and i wanted them to come out and look at the house. The girl said no we don't need to come out. I insisted but she ask how many square feet and want i want. The price $317.00 and the highest $397.00. The crew comes and start cleaning then the...
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1.0
#1024816
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The Maids House Cleaning Service Review

The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
The Maids - Simple Review #1486836845
I had the worst clean ever. They had three bathrooms to clean, stairs, kids room, vacuum basement floor and boot area room.
1.0
Details
Price Affordability
Reliability
#1006539
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we had dry wall work done in basement, told them the problem. The maids came, knocked pictures off the wall, knocked another item off wall in bathroom, they did not dust doors, which they were asked to do, had a rolled rug next to wall by front door, they did not...
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#950160
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