March 2017, the Maids were scheduled to come to my house to clean for a surprise party. They called and rescheduled to the day after the party.
The Maids arrived and stayed approximately 4 hours. I was billed twice the quote was for. Upon arriving home to view the work. Food was found on the floors, rooms not vacuumed.
Dirty table tops and damage to floor in master bathroom. Also paint was removed for one section of wall in same bathroom. Called and complained to manager. He came out to the house 4 days later.
Applaud at what his workers did, he asked to come back out to the house the following week. He would not take ownership of the damage stating that he staff would not do what caused the damage. He also stated that he would walk away if we forgot about the damage.
The Maids did not pay for or repair the damage and did bill for work not performed. STATING WORK GUARANTEE or the will do the Job again.
Product or Service Mentioned: The Maids House Cleaning Service.
Reason of review: Bad quality.