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The Maids

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12 complaints

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The Maids Home Services was founded in 1979. It is a premier residential cleaning company in the U.S. and Canada. The Maids has more than 164 franchise partners serving over 90 major U.S. and Canadian cities. The Maids offices can be found in over 40 U.S. states and four Canadian provinces. The Maids Home Services is the only residential cleaning company to clean for health using the company's exclusive 22-Step Healthy Touch® Deep Cleaning System. The corporate office of the company is based at 4820 Dodge Street,

Omaha, NE 68132. The customer service of the company is available at (800) 843-6243.
Please try to contact The Maids Customer Service directly prior to posting any complaints on this site.

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The Maids Complaints & Reviews

The Maids Reviews

Twinsissv
The Maids - Very poor housecleaning service.
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

I had a team of three women to give my house a good cleaning and dusting. After four hours, I gave the house a cursory look and everything seemed adequately done. I gave each lady ...

#276368
Nov 21, 2011
711

Anonymous
The Maids West Chester PA always late!
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

I have used the Maids service in West Chester a few times, but I have to say, they are a big disappointment. They are always late. Like an hour or more late. Every time. This makes...

#265212
Sep 30, 2011
447

Ripedoff...
The Maids - rip off
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

The Maids from Red Bank, New Jersey are a rip off. 4 people spent almost 6 hours in my house and it still wasn't clean. We just bought a house and the people before us were gro...

#259686
Sep 03, 2011
506

Ssussan
The Maids (Ffx VA) is horrible and unprofessional
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

This was the WORST cleaning experience I have ever had; I'd give it ZERO stars.I spent more than hour on the phone with their customer "service" representative exp...

#257209
Aug 23, 2011
561

BethGirl50
The Maids in Wilmington Delaware
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

High fees, low standards! They are way overpriced! They do have to pay 4 people to come to your house, afterall. Which to me was overkill, I hated having 4 people in my house! And ...

#227365
Mar 17, 2011
839

Travelin...
The Maids in Lewisville, Texas lies, watch fees.
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

I called The Maids and they asked me about the house and the rooms to be cleaned etc and gave me an estimate of 1.45 to 2 hours at $160/hour to come and clean. I agreed and the da...

#212850
Dec 22, 2010
702

Squaita
The Maids - Atlanta Metro
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

My experience with the maids started off kind of surreal. They offered to clean floors by hand and change the beds...scrub all the dirt and make it pretty for up to $299 for the i...

#198671
Sep 16, 2010
798

LeahGA
The Maids - What a Scam!!!
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

What a horrible experience! When I scheduled The Maids to come I let them know that I needed a FULL DEEP clean as I'm recently dissabled and haven't been able to clean as I...

#194352
Aug 17, 2010
1244

Becca_is...
"The Maids ": Liars & Rude
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

Overcharge for poor service, quoted at much lower rate. My real estate agent contacted The Maids and told me they (The Maids) would charge approx $200 to clean an E...

#191727
Jul 30, 2010
825

Anonymous
The Maids in Salem Oregon not responsive to complaints
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

The Maids in Albany & Salem Oregon, (541) 926-9277, (503) 371-8193, leave the venetian blinds twisted, in disarray, not closed. Don't take care of leather furniture - repeatedl...

#184635
Jun 04, 2010
1200

Brookema...
The Maids Suwanee, GA bad customer service
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

I had a horrible experience with The Maids, Suwanee GA francise. I purchased a cleaning as a present for my sister with specific instructions about not wanting this to cost my sist...

#168901
Jan 25, 2010
1093

Anonymous
The Maids - There is too much of a hurry
5.0 4820 Dodge Street OmahaNE 68132 1-800-THE MAIDS, (800) 843-6243 http://www.maids.com/aspx/home-cleaning-company.aspx

We hired The Maids to do a bi-weekly cleaning of our house as we're getting old and don't have the time. The people are polite, and they do clean well. But the main issue w...

#137486
Sep 30, 2008
1230
Reviews 1-12 of 12

Related Information

Landscaping / Cleaning
Besides the mortgage payments associated with owning a new home, one also has to deal with things like painting, household repairs, mowing the lawn, maybe moving furniture, and cleaning. Cleaning is the most time and effort consuming part of household. There are a few different options to undertake when it comes to going about cleaning a house, which include cleaning it yourself, or hiring a cleaning service to come and clean the house. First it is necessary to determine the cleaning needs: basic dusting and vacuuming, specific cleaning of something in the apartment (like carpets or upholstery for example), whether bathrooms cleaning is required, floors mopping? All these are questions to be answered when choosing what cleaning service to go with. The easiest way to choose a cleaning service provider is to look it up in the yellow pages, contact various agencies and find a handful that meet all the distinguished cleaning needs.

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